About Us

Our Philosophy/Approach

"Keeping you healthy, naturally!"

True Health is a family-orientated natural health clinic. We believe in preventative health care and are passionate about giving our patients individual caring service. Our clinic has a friendly, inviting feel. From the moment you walk through the door, our staff will greet you with a smile and aim to give you the time and care you deserve.

The clinic has a wide and varied clientele. We believe that preventative health care is for everyone from little babies to active children, teenagers, adults - young and old. We treat generations of families and enjoy the familiarity of getting to know our patients and their families.

As a team of practitioners we work together to give you the best care we can. If you have any questions as to the best modality for you simply ask your practitioner. We are continually striving to improve our service and techniques so we can provide you with the most up-to-date and attentive care.

We encourage our staff to regularly improve their knowledge and regular education by our staff is encouraged and along with monthly team meetings we workshop and share ideas with each other so we can continually update and improve all treatments

You, our patients are our reason for coming to work and for doing what we do.

Our History

Dr Katelyn Jacka (chiropractor and most senior practitioner) established Family Chiropractic & Natural Health on 1 April 2000. Dr Katelyn's vision was to provide excellent service and affordable, professional natural healthcare within a multi-modality clinic. In May 2003 FCNH was re-named True Health and relocated to 569 North Road, Ormond. Currently, the Clinic's location on North Road has twelve treatment rooms: 3 for Chiropractic, 1 for Naturopathy, 3 for Acupuncture & Chinese Medicine and 5 for Massage. We also have ear candling and reflexology.

Dr Katelyn's practice has grown over the years from a one-person clinic where she started out doing everything herself, to a large clinic that currently employs 15 staff. As a way of keeping in touch with her growing business you may sometimes still find her on the desk greeting all patients to the clinic with a smile and a friendly word.

Many of Dr Katelyn's patients still come to be treated by her despite moving away from Melbourne. You often hear former clinic patients who have moved away lamenting that they wish Katelyn could be cloned and follow them to wherever they are currently living! True Health has many rural, interstate and even international patients that visit for their chiropractic adjustments and natural health care whenever they are in Melbourne.

Our Clinic

Built in 1931, 569 North Rd has always been a medical centre of some kind. Previously this premises has served as the home and surgery for several prominent local GPs and their families (Drs Feathers, Taranto & Morgan). Katelyn and Matt purchased the building in May 2003 and established True Health. We’re proud to continue the healing that has been so prominent at this location

Our facilities include;

Heated and air conditioned treatment rooms
Convenient location in the heart of Ormond’s shopping precinct
Wheelchair and pram-friendly access
Comfortable top-of-the-range treatment tables and facilities
Close to both train and bus lines
Off street car parking

Please note that during peak times (weekday evenings and Saturdays), our car park can often be full and parking can be challenging. We suggest parking close to the clinic in the following locations;

On North Rd in the service lane near Ormond Rd
Opposite the clinic car park entrance on Grange Rd
On Grange Rd on the same side as the clinic car park in the All Day zone towards Walsh St